The Charter is available in alternative versions including audio and Braille and has been translated into 19 community languages.

Access it here. Here is the Australian Healthcare Charter of Rights Booklet.

Complaints Resolution

At AOMS, we are dedicated to providing a compassionate and efficient platform for addressing your healthcare concerns. Our mission is to ensure that every patient receives the highest standard of care, and we understand that sometimes things don’t go as planned. Whether you have experienced issues with medical treatment, communication, billing, or any other aspect of your healthcare experience, our team of experienced professionals is here to listen, investigate, and resolve your complaints with fairness and confidentiality.

We are committed to improving healthcare services by taking your feedback seriously and working collaboratively with healthcare providers to implement meaningful changes. Your voice matters, and we are here to help you every step of the way.

Please email us at: adelaide@advancedoms.com.au

Or call us on: 08 8272 7399.

If we have not been able to address your concerns, you can contact the SA Health and Community Services Complaints Commissioner.